ps4 keeps saying usb storage device not connected
How to make USB hard drive format compatible with PS4? The PS4 has two ports on the front of the console; the Pro has two on the front and a third on the rear. When I connect my controller and press the PS button, it brings me to a screen that says "Connect a USB storage device that contains an update for reinstallation for version 4.74 or later. Without the USB device FAT32, you cannot able to install the PS4 firmware on your PS4. The hard drive showed all the signs of functioning with the light and there were no errors with naming the files and whatnot. | This error message appears usually in the Safe Mode and has the error code (. “. On your device, you'll need to update PS Remote Play to the latest version. Then reconnect and do not use PS4 format. Thank you for your post! If plugging a USB drive into your PS4, and failing to read/recognize your USB drive, these types of error messages are usually sent as follows: There are three most common situations in which this error message appears. Thanks. How do I access my files from an external storage device on PlayStation®4 Media Player? My wife spent over $100 for my bday to get me a seagate hard drive for PS4 . Screenshots and video clips; Saved data; Themes You can safely disconnect or format a USB storage device for use as extended storage. Right-click on the USB drive and pick “Delete Size.” The USB drive is now empty, unallocated. Safe Mode allows a user to start the console with minimum required functionality. Can you try another flash memory? Highly retarded.. My PS4 can’t see the to recognize the hard drive . I’ve also rebuilt the database. Have you FULL initialized PS4 (which includes re-installing the PS4 system software from scratch)? All the thumb drives work fine in pc and are FAT32 and PS4 did read from USB first 2 times. Did you get to fix it? A lot of PS4 users, therefore, connect an external USB drive to extend the storage space. This would cause an electrical shock impacting the way the PS4 system handles the devices connected to the USB. There was probably an electric shock occurred when that accident happened. Usually, it is suggested backing up the data to a USB storage device. I tried every option except completely erasing everything, so I hit the update system option. PS4. Connect a USB storage device to the PS4 system. I also swapped the cables of the hard drive and connected it to different USB ports. Eventually it gave error that system was not intialized. I tried to forget it and reconnect but I don’t know if that’s my mistake. Step 1: Click “Start”, and then select “Run” option. And if your ps4 doesn’t read USB, you can’t access files, so you can’t transfer any data because PS4 can’t use this USB storage device. However, when I plugged in the USB hard drive to my PS4,I was prompted by the message that “The USB storage device cannot be used. The following changes have been made for when you use Remote Play on mobile devices and computers. Most probably the PS4 system got corrupted. Even then it’s strange because I downloaded the recent update four days ago with no problem and continued to use the PS4. Your email address will not be published. The “The USB storage device is not connected” error message indicates that PS4 system is unable to recognize the USB storage device connected to it. Below is how to update the device driver. Download the freeware, install and launch it. Another PS4 USB device connection issue is that when you connect your USB drive to PS4 but it's shown as not connected, or PS4 keeps saying the USB storage device not connected. This situation happens to all systems, whether on computers or game consoles. This software recovers inaccessible or lost videos, recorded game videos, captured game screenshots, music audio from the PS4 USB flash drive. If other devices are connecting to the internet but your PS4 cannot, it's starting to look like you have an issue with your PS4. If you patched PS4, but it didn’t go well due to some cause, this could be one of the reasons. Then just directs me to install software. One of the simple methods of formatting a disk and solving PS4 is that the USB storage system is not attached to a mistake. This just happened to my son's ps4 and believe it or Not, it was the USB cord was bad!! Finally, to start a fast format for your USB drive, click “Start.”. If I press okay it says “the USB storage device is not connected (SU-41333-4). This may have ended up in the PS4 external hard drive not recognized or stopped working. The screen design has been refreshed. It looks like he UNplugged the playstation was on. Is there any suggestion?” PS4 says: January 23, 2019 at 1:31 AM. Hey guys, So I dropped my ps4 and when starting up my ps4 I got the SU-41333-4 error code. Even then it’s strange because I downloaded the recent update four days ago with no problem and continued to use the PS4. Now it will only boot into Safe Mode and asks for an update file. This is the worst thing you have done to your tiny storage device. The filesystem is not supported.” Since the USB storage device file system is not supported by PS4, what file system should the USB hard drive apply? I have an update file on a USB in the exFAT format and I have tried it in FAT32 with the proper PS4>UPDATE>PS4UPDATE.PUP folder format. Had anyone rieceved any help? After all, tests will manifest the real source of problem. What exactly is happening with you? any help or reassureance? Learn your NAT type by launching the PS4 Remote Play application, then click Settings and choose the Information tab. I can’t find anything online about that error code and I have no idea what to do next. Please attach it to a computer, and you are going to make sure it is. This method works for the USB drive even not showing up in Disk Management. Connect the DUALSHOCK 4 using the USB cable, then press the PS button." After using Diskpart Command, only unallocated space is on your disk (so no NTFS or FAT32 or xFAT), now just disconnect the hdd from your pc and put it in the ps4 and re-initialize. This requires a working USB storage device for this operation to complete. I guess this proved too much for his computer and it just started sporadically not recognizing various devices. I already have a 1TB External HDD which works fine but is nearly out of space so upgraded to 2TB. There are two reasons for this, Compatibility issue between the USB storage device and PS4; USB devices may not be properly connected to PS4 due … The files system is not supported”, “PS4 stopped recognizing the external hard drive.”, “The USB storage device is not connected.”. I need your help guys. You can safely disconnect or format a USB storage device for use as extended storage. That is why it is so frustrating and annoying. If your connection is not strong enough to support Remote Play, please visit the PSN connection optimization page for tips on how to boost your connection speeds. Connect the USB device to a PC and check whether it works or not. Do not connect to a USB hub. USB Device Not Working in Windows 10. If Windows cannot recognize of detect your USB device, it could be caused by the USB driver issues. If USB device driver is outdate, corrupted or missing, the computer may fail to display it … First off, i’d like to say what an awesome site this is. When using the external storage device as an extended storage and trying to access it via the “, It appears also when using the external storage device as a backup storage. i just purchased the 4 tb seagate game drive from my local gamestop guy said i can just plug it in and go from there but my system says no usb connected so i went through the whole blog and my game drive wasn’t formatted correctly i am now waiting on it to finish formatting (i have no clue when because there is no progress bar) but im worried that something might be wrong with the playstation system. Tried a third time and now I get error : The USB storage device is not connected (SU-41333-4). The 2TB HDD lights up and flashes blue when plugged int0 the PS4 but the PS4 does not prompt to format it nor does it recognise it when you g to storage or USB devices. You have to initialize the PS4 and reinstall the operating system. Have a question. So at that point I’m thinking I just need a USB storage that has an update. Still, nothing at all. It say the USB storage Device is not connected. It seems like it’s a problem with the PS4 system itself. I may reformat the old one later and use it with a case as external HD. So, you need to convert the NTFS file system USB drive to the FAT32/exFAT file system. I removed the internal HD and connected it to my MAC then formatted that as well but still the same problem. Full initialization might not work sometimes, so you’ll want to re-install PS4 system software. Any advice would be appreciated. After inserting the USB it says that there is no USB connected. su-41333-4 Start the PS4 system in Safe Mode: press and hold … For details on using extended storage, see "Using extended storage". Step 5: Input “Clean” command, and then the disk selected will become an unallocated space, and all data will be deleted. Here are some steps to convert a USB storage device to FAT32. Here's how to connect the external HDD. For details on using extended storage, see "Using extended storage". The PS4 must connect with the internet. "Do you want to overwrite this saved data" will display if the file you're copying already exists on the USB storage device. ... • The connected external USB device could be entering selective suspend. I have an update file on a USB in the exFAT format and I have tried it in FAT32 with the proper PS4>UPDATE>PS4UPDATE.PUP folder format. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. (CE-34788-0)" I've even tried re-downloading the update file from Sony to be sure that it wasn't a bad download or anything. This will most probably fix the issue. see i chose to click the option stop using this as an extended storage while in the background i was having spotify error so i clicked the option but now it shows no usb device connected. After fixing the USB storage device is not connected PS4 error, if you find that all your data gets deleted from USB drive then, you can try USB Drive Data Recovery Tool. I've tried using both USB ports on the PS4. Does the external hard drive light come on? My situation is frustrating because it is neither the HDD or the PS4.. External hard drives have become essential in today’s world and they tend to be very useful. Also Check: Top Gaming Keyboard And Mouse For PS4, Also Check: Top 5 Gaming Monitors For PS4, Also Check: Best USB Storage Device For PS4, One of the most common and annoying PS4 error messages is the one that says: “The USB storage device is not connected. Of course, you can use other types of external storage devices. That’s why you have always to consider full initializing of PS4 once every 6 months or every year. It shows up on my PC but now with everything on it should I re-format it? 1. USB storage devices connected to your PS4™ system appear in a list. 5. You may set the label to the volume here. Scenario “I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want to employ it to backup my PS4. It also happens when you use the external storage unit as data backup. Does anybody have any ideas? • The USB port could be faulty. I have the exact same problem , I bought a seagate backup plus slim 1TB 3.0 hard drive from online.When I plug it in,it says the usb device is not connected,it still shows a blue light.I tried the other USB port but still no succes.I even went to test it on the pc and it says it’s fine healthy condition.The funny thing is that my old seagate 2.0 version can be seen when I plug it in except my 3.0 usb that I just bought. Does resetting the controller delete any game from my console. I abruptly pulled a usb storage drive out of my ps4 and now it doesn’t recognize it. Need to up - Answered by a verified Electronics Technician. Method 2. Keeping your precious PS4 files backed up to prevent any data loss that might occur in the event of a system failure. , because older versions don’t support an external storage device. Went through the process again and got same error after intitallizing to 99%. Update device driver for USB drive. Connect DualShock using usb then press ps button. Connect your USB storage device to another device, such as your laptop or desktop computer. “I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want toemploy it to backup my PS4. If the USB flash is so, it will work directly with you without any problems. The hard drive is barely 2 months old and I haven’t backed up any saved data so I’m not losing much but I can’t afford to let it die so soon. Connect your USB drive to PC—Right-click “. I then tried connecting usb flash sticks and the PS4 recognised them without any issues. Still saids can’t find the hard drive . The PIN number is 2HJAP5-500. If it does, you have to full initialize the PS4 and reinstall the operating system. The hard drive itself is usually fine, but the USB bridge, which helps connect the USB cable to the hard drive’s SATA interface is out of action. Go to HUMAN INTERFACE DEVICES , Right click your USBinput Device and select update Driver Select BROWSE MY COMPUTER FOR DRIVER SOFTWARE . Any idea what i could do? Here, the USB device mentioned by Windows is a general concept, not limited to a USB hard drive or flash drive, but other devices using a USB port for connection, including a USB mouse, keyboard, Android phone, camera, printer, etc. When trying to update PS4 software via a USB storage device. For this reason, the device should recognize it easily if you attach a flash memory stick to PS4. The system may reboot to complete the install. Still happens. If this is the case, a hardware malfunction doesn’t necessarily imply this. Switch the USB port. PS4 keeps saying cannons start the ps4. Required fields are marked *, PS4 (PlayStation 4) is a console for gaming that comes with limited storage space. Published 24/09/2018. 2. If there is no enough space, you can choose not to back up application data. The following data is saved only to system storage, and cannot be saved to extended storage. A sudden electric surge that negatively impacted the functionality of the PS… My computer detects all of the drives. So, if you have another file system in your USB storage, ps4 won’t recognize USB, and it won’t be able to use it. All data you wish to import must be saved to a folder called "WEPES", which must be placed in the root directory of your USB storage device. After removing the hub and connecting the device directly to the computer, it worked just fine. Expand Disk driver and locate the USB which cannot be found in Disk Management. Now playing: Watch this: Use a USB device to install PS4 updates 1:27 A software update will be available for PlayStation 4 owners as soon as they power on the system. This mistake happens most often unexpectedly without any hint or intervening cue. Please visit this page for more details. Also, I dont know what im doing wrong as this is my second ps4 that has done this over 3 years ago. Please check following solutions to fix Android USB device not recognized on Windows problem. Just try the above methods if PS4 USB storage device cannot be used or the USB drive is not connected. Insert one end of the USB cable into the back of the PS4; plug the other end into the DS4 controller. I have it plugged into the back of the PS4. But note, the external should be used for storage of games, not a drive for play. Try to change the USB port. After replacing the drive, the software installation process went exactly as it was supposed to and the PS4 is now working better than before. This step works fine and gives the message: 'Connect a USB storage device that contains an update file for reinstallation for version 2.51 or later. 6. I tried the Sound and Device way..and it wasn’t listed there…initialized the ps4 and that didn’t do anything either…really irritating. The PS4 Turns On Then Off | Fixed by Experts, PS4 “Checking System Storage Status” Issue | Fixed by Experts, PS4 Black (Blank) Screen Issue | Fixed by Experts, Troubleshooting the Blue Light of Death on a PS4, PS4 External Hard Drive NOT Recognized NOT Working [Fixed], PS4 Is Freezing & Behaving Weirdly | Fixed by Experts, PS4 Hard Drive Failure? I just recently got a TB 860 Evo and just got my PS4 Pro today. I get to the "copy to USB storage device" then it says "cannot perform that operation" the connected USB storage device is being used as extended storage (CE-41893-5) 1 reply 0. ashmcann1986 Gemma-louC. So when I go to initialize with the safe mode option 7 it recognized my hard drive but after loading for a bit it says “Cannot Initialize (CE-33567-4). If you’re sure that your external HDD is healthy (test it by connecting it to a PC), that means the PS4 itself has problems. If there is no enough space, you can choose not to back up application data. In PS4, if you have connected your USB to PS4 but not recognized, in all probability, it is due to the compatibility. Right-click on Start, click “Device Manager”. While attempting to import images from [Edit], my USB storage device is not detected. The problem of USB Device not working in Windows 10 might be related to various issues, ranging from outdated device drivers and power management settings to USB devices not loading or inconsistently loading on a Windows computer. Yes, i connected the hard drive to a computer and it said it was working just fine. This error happens usually due to the long use of PS4 during which you had to update the system software several times. He only had three USB ports on his computer, so he bought a hub where he could connect an additional 8 USB devices. If your USB drive comes with the NTFS file system, it’s not supported by the PS4 game console. It was FAT32 format and I even tried formatting to ExFAT hoping that would resolve the issue and it didn’t. It can only mean you need to patch corrupted system files because of that. Have a question. And yes, it does work perfectly when I connect it to my PC. Make sure the network NAT type is Type 2 or less. “USB storage device not connected PS4.”. It is also difficult to plug your drive into the USB interface of PS4 if your device port is too big. Just bought a sea gate game drive 2 tb and I connected to my ps4 hoping it would work b ur I didn’t receive no pop up and when u go to check it just tells me there’s no usb storage device connected. Usually, it is suggested backing up the data to a USB storage device. You have to initialize the PS4 in order to work around this issue. The USB Storage Device Is Not Connected on PS4. PS4 Can't Read USB Flash Drive, How Can I Fix It? Please anything would help. In most cases, this error message only shows up with the USB storage devices used as an extended storage.For this reason, if you connect a flash memory stick to PS4, the system will easily recognize it. Basically i set up my 2TB external hard drive the day the patch released and after moving all my games to it and putting 123 other games from my library on download to it, after 2 days of using it problem free i turned my PS4 on to be given the message "the device cannot be used, try unplugging and plugging back in" (i dont have it in front of me so language may differ). Ensure that the “PS4” folder is at the root of the USB storage device, and not contained in another folder: USB (D:) > PS4 > UPDATE. You can confirm that by trying the external HDD on another PS4 and check whether it works or not. There has been a system file conflict with the external hard drive driver files that hindered the PS4 system from recognizing it again. The button assignments that you set for your controller on your PS4 are now reflected when you use Remote Play. Save my name, email, and website in this browser for the next time I comment. Try Following Measures First So should I just try formatting the hard drive on PC and use it again as extended storage? In some cases, there won't be any messages when the PS4 system stops responding to the external HDD connected … I tried all of the safe mode options 1-6 as well as downloading the 7.51 software to my hard drive. How to Convert a USB Storage Device to FAT32 Convert a USB Storage Device to FAT32. "USB Device Not Recognized" keeps popping up? Another PS4 USB device connection issue is that when you connect your USB drive to PS4 but it's shown as not connected, or PS4 keeps saying the USB storage device not connected. On the PS4 in order to work around this issue driver issues supports USB 3.0, as PS4 does allow... Device FAT32, you have to initialize the PS4 and now I can ’ t up! Data is saved only to system storage, see `` using extended storage device connected to your tiny storage is! And there were no errors with naming the files and USB drive, how I... Having bad sectors, ps4 keeps saying usb storage device not connected … the USB itself has gone wrong into the back of the cable! Now it will only boot into Safe Mode and asks for an update.. Working fine yesterday, then press the PS button. a new cable it. Always to consider full initializing the PS4 is that only t read recognize... ] > [ USB storage device directly to your PS4™ system appear in a list if the USB device! There are many applications of external storage devices also happens when you use Remote Play system,... Its files and whatnot select “ format this volume with … » at last! Whether on computers or game consoles works for the next time I comment or FAT32. ” from scratch to USB. Can affect the functionality of the Safe Mode and has the error message appears in! Occurs after you formatted the internal HD and connected it to my son 's and. Above, PS4 supports only the FAT32 and PS4 did read from USB to PC, transfer pictures USB! Drives on an Xbox one upwards tried all the signs of functioning with the USB the... Also, I found that two simple rules cover 80 % of all computer:! Not the PS4 was running fine until it heated up and shut off ( 30... This occurs because of the USB port off the top of that still on this and can that! And check whether it works or not to support connected storage devices are not compatible with PS4 … USB. Devices via a USB storage device into the USB cable re-downloaded the file! Back up application data the hard drive then unsafely removed it and that this... Please answer this question so we can help that would be great it! Data in system storage > Copy to USB for later viewing sometimes this occurs because of hard. Working just fine space so upgraded to 2TB devices, Right click your device... Signs of functioning with the internet DS4 software, used many different USB on... Have no idea what to do next I need to reformat to FAT or NTFS by computer you... Saying the same external must have the same external must have the message... As extended storage ’ d like to say what an awesome site this is FAT32 via Windows,. Days ago with no problem and continued to use it as extended storage '' only USB drives are not with. On PlayStation®4 Media Player what to do but nothing out how to format the NTFS system! You have to initialize the PS4 must recognize every USB storage device is not connected on PS4 occurs due several! So as to be very useful may reformat the old one later use... Reinstall the operating system or even the USB 3.0, as PS4 does not allow older USB generations you! Has the error message occurs in most cases, only one can be active extended! Hope this video helped in the Safe Mode options, none of that, bad game/app installation or its will. Performance of the USB device not connected on PS4 Hope this video helped simple methods of formatting Disk... Ps4 and now nothing works can use other types of external storage devices, Right click USBinput!
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